Job Description
We are currently recruiting a keen individual who is interested in kickstarting their career in the Digital Applications Support area. We are looking for a candidate who is an excellent communicator and can work well on their own initiative and as part of a team. The ideal candidate will be knowledgeable on using Microsoft packages, and training will be provided for using inhouse systems. Having a good telephone manner is desirable.
Responsibilities
As an apprentice you will be working towards your SCQF level 6 diploma in Digital applications support. You will be helping our in various areas of the business where a wide range of digital applications will be used. Some of your responsibilities can include:
- Help set up digital filing system
- Help set up digital communication channels
- Help set up and run digital accounting software
- Answer incoming calls
- Using Collaborative technology
- Assist the team with digital admin support
- Data inputting information on our internal systems
Key Behaviours, Skills and Requirements:
- Skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Accuracy and attention to details
- Excellent organisational skills Personal Attributes
- Flexible approach to working
- Ability to plan and prioritise own workload
- Accuracy, focus and attention to detail
- Ability to work under pressure
- Willingness to learn and develop new skills
Set Training is an equal opportunities training provider and encourage applications from all different backgrounds, regardless of their race, sex, disability, religion/beliefs or sexual orientation. We have also achieved the bronze level of the LGBT Charter.
Job overview
Are you ready to take the first step of your career in Digital Administration? We have an exciting opportunity in our client’s head office. You’ll be joining a friendly and hardworking team with lots of opportunity to progress.
You’ll be coached and mentored throughout your apprenticeship whilst working towards your diploma.
What might a typical day in this job look like?
This will be a varied role and you will be providing direct support to the business and you will be an integral part of the team. You will be responsible for general admin duties such as answering telephones, responding to queries and keeping all records up to date.
You will be working with a great deal of digital applications in this role, including databases, electronic diaries and various other software packages which will allow you to develop IT skills.
What will I learn?
During your first year, you will work toward your diploma in digital application support. This will be done through work based learning. You will have both a mentor in the workplace as well as your own assessor to support you through your qualification. You will get real life work experience whilst learning with the added bonus of getting paid for it too!
You will become computer literate throughout your time here.
You will develop exceptional customer service skills.
What qualification or qualities are required?
You must be driven and able to work without supervision.
You must be an effective communicator with excellent customer service skills
You must be willing to work in your own time to work towards your diploma.
Confident and Outgoing.
Reliable
